Terms and Conditions

Last updated: 16 April 2026

These Terms and Conditions apply to your use of www.cheapairportparking.co.uk (the Website) and to any booking you make through the Website.

By accessing or using the Website, creating an account, or making a booking, you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms and Conditions, you must not use the Website.

1. About us

CheapAirportParking.co.uk is operated by Yellow Lilo Ltd, a company registered in England and Wales under company number 14324994.

Registered office:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Support email:
support@cheapairportparking.co.uk

Complaints correspondence address:
One St Peter's Square, 3rd Floor, Manchester, United Kingdom, M2 3DE

In these Terms and Conditions, "we", "us" and "our" mean CheapAirportParking.co.uk and/or Yellow Lilo Ltd. "You" and "your" mean the person using the Website or making a booking.

2. What we do

CheapAirportParking.co.uk is a comparison and booking website for airport parking, airport parking with hotel, and hotel room only travel products.

We may:

display and compare products from third-party suppliers;
allow you to make a booking through the Website;
take payment on the Website; and
provide booking confirmations and booking management tools.

For all bookings, we act as an agent for the relevant supplier while taking payment through our Website. The relevant supplier remains responsible for providing the booked service itself.

3. Scope of these Terms

These Terms and Conditions apply to:

your use of the Website; and
bookings made through the Website.

All bookings are also subject to the terms and conditions of the supplier that provides the booked product or service. By making a booking, you agree to both:

these Terms and Conditions; and
the applicable supplier terms and conditions.

If there is any conflict between these Terms and the supplier's terms in relation to the actual delivery of the booked service, the supplier's terms will usually take priority for that service.

4. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract in order to use the Website and make a booking.

5. Your account

Where account functionality is available, you may create an account using your email address and password.

You are responsible for:

keeping your login details secure;
ensuring your account details remain accurate and up to date; and
all activity carried out through your account.

You must notify us promptly if you believe your account has been accessed without your permission.

We may suspend or close your account if we reasonably believe you have breached these Terms or used the Website unlawfully, fraudulently or abusively.

6. How bookings are made

All bookings are subject to availability.

A booking is only confirmed once:

payment has been successfully authorised and received, where applicable;
the booking has been accepted into our system and/or the supplier's system; and
a booking confirmation and booking reference has been issued to you.

You should check your booking confirmation carefully as soon as you receive it.

7. Information you provide

You must ensure that all information you provide is accurate, complete and up to date, including where relevant:

your name;
your email address;
your contact number, if requested;
your vehicle registration details, if requested;
your travel dates and times, if requested;
your airport and terminal details, if requested;
your hotel dates, if requested; and
any other information required to complete the booking.

We are not responsible for any loss, delay, failed booking, additional charge or other issue resulting from inaccurate or incomplete information provided by you.

8. Prices and payment

All prices shown on the Website are in pounds sterling (£).

The total price shown at checkout includes any applicable taxes, including VAT where it applies to the booked product, unless stated otherwise.

Prices and availability may change at any time before a booking is confirmed.

We reserve the right to correct any pricing errors, product description errors, or obvious mistakes before a booking is confirmed. If an error is identified after you submit a booking request but before confirmation, we may:

offer you the option to proceed at the correct price or on the correct terms; or
cancel the booking and refund any amount paid.

Payment for bookings made on the Website is processed by us using our payment provider, Stripe.

Booking confirmations, receipts and any supplier documentation will reflect the applicable booking and supplier details for the product purchased.

9. Supplier terms and service delivery

The service you book is provided by the relevant supplier or operator, not by CheapAirportParking.co.uk.

You are responsible for reading:

the supplier's terms and conditions;
the booking confirmation;
the arrival instructions; and
any service-specific conditions and restrictions.

Your confirmation email may include important instructions about where to go, when to arrive, what documents to bring, and what procedures apply to your booking. You must follow those instructions carefully.

10. Amendments, cancellations and refunds

10.1 General

Amendment, cancellation and refund rights depend on:

the product booked;
whether the product is flexible or non-flexible;
the supplier's rules; and
any terms displayed during checkout or in your booking confirmation.

10.2 Supplier-specific rules

Some products may be amendable or cancellable, while others may be non-refundable or non-amendable. Date changes, vehicle detail changes and cancellation deadlines may vary by supplier and product.

The specific amendment and cancellation rules for your booking will be shown at checkout and/or in your booking confirmation.

10.3 How to amend or cancel

Where amendment or cancellation is permitted, you must follow the instructions in your booking confirmation or your My Account area.

We may refuse amendment or cancellation requests that do not comply with the applicable booking conditions or are made too late.

10.4 Refunds

Where a refund is due, it will be made to the original payment method used for the booking, less any applicable supplier charges, cancellation fees, amendment fees, or non-refundable amounts.

Refund times may vary depending on the payment provider and supplier processing times.

11. No-shows and failure to follow instructions

If you:

fail to arrive on time;
fail to follow the booking instructions;
attend the wrong location or terminal;
provide incorrect vehicle or travel details; or
otherwise fail to use the service in accordance with the booking conditions,

you may be treated as a no-show and may lose all or part of the amount paid.

12. Complaints

If you have a complaint about:

the Website;
the booking process;
payment collection;
your booking confirmation; or
refund administration,

please contact us at support@cheapairportparking.co.uk.

If your complaint relates to the actual delivery of the airport parking or hotel, the complaint may need to be handled by the relevant supplier or operator, although we may assist where appropriate, for example with directing your complaint appropriately.

13. Special requests

Any special request, including requests relating to accessibility, oversized vehicles, terminal preference, EV charging, vehicle type, or other personal requirements, is subject to availability and acceptance by the relevant supplier.

We cannot guarantee that any special request will be accommodated unless confirmed in writing.

14. Website use

You may use the Website only for lawful purposes and in accordance with these Terms.

You may:

browse the Website;
print or download extracts for your personal, lawful and non-commercial use; and
use the Website to make genuine price comparisons and genuine bookings.

You must not:

copy, reproduce, scrape, republish, distribute or commercially exploit any Website content without our prior written consent;
use bots, spiders, crawlers or automated tools to access or extract data from the Website;
interfere with the Website, its servers or networks;
upload viruses, malware or harmful code;
attempt to gain unauthorised access to our systems or any related systems; or
use the Website in any fraudulent, unlawful or misleading manner.

We reserve the right to suspend or block access to the Website where we reasonably believe there has been misuse.

15. Intellectual property

All intellectual property rights in the Website and its contents, including text, graphics, layout, logos, software and branding, are owned by or licensed to us unless otherwise stated.

You may not reproduce, copy, distribute or use any part of the Website for commercial purposes without our prior written permission.

16. Website availability

We aim to keep the Website accurate, available and functioning properly, but we do not guarantee that:

the Website will always be available;
the Website will be uninterrupted or error-free; or
all content, including prices and product descriptions will always be complete, accurate or current.

We may suspend, withdraw, discontinue or change all or any part of the Website without notice for operational, business, maintenance or legal reasons.

17. Links to third-party websites

The Website may contain links to third-party websites or services.

These links are provided for convenience only. We do not control and are not responsible for:

the content of third-party websites;
the availability of third-party websites; or
any products or services provided through them.

A link to a third-party website does not imply our approval or endorsement.

18. Privacy and data protection

We process personal data in accordance with our Privacy Policy and Cookie Policy.

By making a booking, you acknowledge that we may need to share relevant booking and customer information with the relevant supplier or operator in order to fulfil your booking and administer related services.

You should read our Privacy Policy to understand how we collect, use and protect your personal data.

19. Marketing communications

We may send you service-related emails about your booking.

Where permitted by law, we may also send marketing communications. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email, by contacting us, or by amending the settings in your My Account area.

20. Liability

Nothing in these Terms excludes or limits liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any liability that cannot legally be excluded or limited.

Subject to that, we are not liable for:

indirect or consequential loss;
loss of profit;
loss of business;
loss of revenue;
loss of goodwill; or
loss caused by events outside our reasonable control.

As the underlying travel services are supplied by third-party suppliers, we are not responsible for the actual provision of those services except where the law makes us responsible.

Our total liability to you in relation to any booking made through the Website shall not exceed the total amount paid by you for that booking.

21. Events outside our control

We are not responsible for any failure or delay in performing our obligations where that failure or delay results from events outside our reasonable control, including severe weather, strikes, transport disruption, airport closures, war, terrorism, civil unrest, pandemics, power outages, or internet failures.

22. Indemnity

You agree to indemnify us against losses, liabilities, damages, costs and expenses arising out of your breach of these Terms or misuse of the Website.

23. Changes to these Terms

We may update these Terms and Conditions from time to time.

The version in force at the time of your use of the Website or booking will apply to that use or booking.

24. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.

25. Waiver

If we delay or fail to exercise any right under these Terms, that does not mean we waive that right.

26. Assignment

We may assign or transfer our rights and obligations under these Terms to another business, provided this does not adversely affect your rights.

27. Governing law and jurisdiction

These Terms and Conditions are governed by the law of England and Wales.

Any dispute or claim arising out of or in connection with these Terms, the Website or any booking shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer law provides otherwise.

28. Contact details

Support:
support@cheapairportparking.co.uk

Complaints correspondence:
CheapAirportParking.co.uk / Yellow Lilo Ltd
One St Peter's Square, 3rd Floor, Manchester, United Kingdom, M2 3DE

Registered office:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ